Travelbook Insights
A unique platform for data analysis, rate segmentation and day to day operations. Designed with hoteliers in mind, we have created an all in one portal which is home to an incredible range of features.
Rate Shopping Tool
See how your rates compare with your direct competitors over a variety of channels
The Travelbook Group Rate Shopping Tool uses advanced business intelligence to help our hotels raise their profits. The internet is everywhere and transforming how consumers make purchasing decisions. Hoteliers are also using this information super highway to increase their own market intelligence and better understand their competition. Collecting and analysing data about your competitors rate strategy can be timely, costly and ineffective if you go at it alone.
Using this tool gives your hotel a competitive edge as it facilitates you with the information you need to choose your pricing strategies by comparing the prices of your competitors on different platforms and creates reports that visually display this information.
Comparative Reports
Spot trends and track your property's progress using our easy to read graphs and charts
Offering Monthly, Year to Date and Full Year to Year comparison charts, including or excluding future bookings, you can track your Revenue, Average Daily Rate, Number of Bookings, Room Nights, Average Length of Stay and Booking Source.
These comparative reports give you the ability to track the progress of your hotel and spot trends, giving you invaluable information that could help you increase your revenue.
Monthly Revenue Comparison
Booking Source Comparison
Year to Date Comparison
Key Performance Indicator
Discover your key performance timeline
Using the Key Performance Indicator tool you can see the average lead time from the booking date to the arrival date for your room types and rate types. Also, get a break down of the lead up times of bookings during a specific period.
The KPI tool lets you see your booking window and will help you create smart promotions that will result in bookings.
Work out at what rate you should be selling your property
Use the Rates calculator to work out rate segments, giving you control of the percentages, whilst taking inspiration from the Rate Segmentation Guidelines.
Reservation Reporting
A direct line to our reservations team, here to help you when you need it most
Report booking issues, amendments and no shows using the simple and straightforward form.
All submissions go directly to The Travelbook Reservations Support Team for responding; we then archive the forms on a permanent database, in case they are needed in the future.
Guest Messages
Respond to your guests messages across 3 of the biggest channels in one place
Taken from Booking.com, Expedia and Agoda, you can read and reply to messages sent from your guests on one page. You will be able to see which channel the message has come from, the guests name and the booking number so you know exactly who you are talking to. It is a highly efficient way to keep on top of your guests requests.
Reviews
A fantastic way to manage your reviews across multiple platforms
