Central Reservation System

Our highly versatile, state-of-the art CRS, with GDS connectivity, channel manager, Booking Engine, Call centre app and much more means electronic distribution management has never been easier or more effective.

Offering independent hotels and hotel chains the ability to quickly and effectively manage all of their distribution channels in one user-friendly system.

Manage all your hotel information, rates and inventory from one place and seamlessly connect to all major distribution channels as well as hundreds of independent booking sites. Using our CRS allows you to maximise your occupancy rates without overbooking risks.

Channel Manager

Directly connect with OTAs and Wholesalers

Property Management System

A complete PMS solution for your property

Central Reservation Office

A complete back office solution

Revenue Architects

Your everyday point of contact, giving you the support you need

Revenue Optimiser

Make better decisions when changing your rates

Reservation Support

Helping you find your way out of tough situations

Commission Processing

We consolidate your invoices into one, taking the fuss out of invoicing

Channel Manager

Directly connect with OTAs and Wholesalers via our CRS

Travelbook’s Channel Manager’s innovative technology and functionality lead the way in online room inventory and rate management with 2-way XML connections to the world’s leading booking websites. Our CRS ensures properties of all sizes can maximise their online exposure, increase revenue and reduce the time and cost it takes to update rooms.

We strive for new Global Agreements continuously, ensuring our hotels receive the best commission rates and terms available.

Property Management System

A complete PMS solution for your property or interface your existing PMS to our CRS

The Travelbook PMS is a web based, real time and fully integrated Hospitality Management System. Its single database architecture allows a property or a chain of properties to implement one single solution accessible from anywhere in the world.

At The Travelbook Group, all of our interfaces are client driven. We are constantly pursuing new interface options based on client needs. Simply ask us about your property management system or specific integration needs and we will seek to make this available.

Get an insightful snapshot of how your property is doing in a variety of areas for the next 28 days

Some of our PMS interfaces include

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Central Reservation Office

The CRO can also be used as a complete back office solution for the hotel

Enjoy access to our CRO, pulling live rates and availability from the CRS making phone and email reservations easier than ever.

Provide clients with a tailor made experience while they are enquiring about a reservation, you can add their quotes to a basket which can be emailed to the guest if they require more time, apply your own discounts to quotes as well as expiration deadlines

Fully customised email templates can be setup for the guest confirmations including timed quotations with all the information they will need.

Revenue Architect

Your everyday point of contact, giving you the support you need

Our dedicated Revenue Architects are the hotel’s main point of contact to allow a streamlined level of communication between the property and The Travelbook Group.

The role of the Revenue Architect is to offer you a personalised and tailored service as well as to offer their expertise to ensure you receive the best possible service from the Travelbook Group, this could be channel connections, rate loading, changes and updates in the channels, photo loading or just general questions you may have regarding any of the services we offer.

Revenue Optimiser

Make more informed decisions when monitoring and changing your rates

Our Revenue Management System collects data from OTAs, Tour Operators, Wholesalers and Event databases, the A.I. analyses them to give you in each moment how your Hotel’s value is perceived by online travelers.

Our RMS will also help you keep track of

Your Online Reputation

Destination Demand

Pricing dynamics

Market Segmentation

Choice Relative Index

Sales promotions

Your Online Reputation

Destination Demand

Market Segmentation

Choice Relative Index

Sales promotions

Pricing dynamics

Reservation Support

Helping you find your way out of tough situations

Our top tier reservation team will help you out if ever a problem arises, whether this be a guest not showing up to their reservation or an alteration needing to be made to an existing booking. Whatever the issue we will help talk you through the appropriate steps to remedy the situation. We will make sure that whatever the problem is you can get back to running your business in no time. Reporting issues is now easier than ever. We have integrated an intuitive form into Travelbook Insights that will make getting the help you require for the problem that you are facing as simple as possible.

Commission Processing

We consolidate your invoices into one, taking the fuss out of invoicing

Our commission processing solution ensures that staff can concentrate on delivering an outstanding service to clients by removing the added workload of dealing with various invoices from the channels and consolidating it into one monthly invoice received from us, this is made possible by the channels and wholesalers invoicing TBG instead of the hotel.